FastDomain Hosting Editor's Review

FastDomain Hosting Company Overview

FastDomain Hosting started business in 2005 and is headquartered in Utah. Their aim is to offer feature rich hosting at low prices.

FastDomain gives a 30-day-money-back-guarantee and a 99.9% network uptime guarantee. They provide their customers with state-of-the-art 24/7 support through a toll-free telephone number and promise hold times of less than 2 minutes.

Their feature-rich one-plan-fits-all package starts at $5.95 /month and has only a short billing cycle, wich is one year. This makes the package pretty affordable.

Price Value

FastDomain only offers one hosting plan, that starts at $5.95 /month (if signed up as a 1-year plan) and offers unlimited storage, unlimited bandwidth and a free domain name for life.

Additionally, the package includes 2,500 email accounts, 100 mySQL databases, a free site builder, and more than 50 easy-to-deploy web applications like blogs, galleries or communities. These can be installed by a 1-click-installer. Rich ecommerce features provide different online shop systems and a shared SSL certificate for secure submission of credit card data. The feature-rich package comes with multimedia support for streaming audio/video, Real Audio/Video, Flash, Shockwave, MIDI files and own MIME types.

Geeks will like about the hosting plan, that it supports PHP, Perl, Python, Ruby (RoR), custom PHP.ini files, override .htaccess support, SSH Shell Access, CGI-BIN, a CGI-Library, 100 mySQL databases, 100 PostgreSQL databases, SSI and FrontPage Extensions. The plan is backed by a 30-day-money-back-guarantee and includes a free search engine submission.

Although there are cheaper hosting providers, the feature rich plan comes at a good price value. What we like especially, is the short billing cycle of only 12 months. This makes the package pretty affordable.

Reliability and Performance

FastDomain's infrastructure is located in a start-of-the-art-datacenter, using a OC-48 backbone connection through several different providers for network reliability. They promise a 99.9% network uptime guarantee.

The web servers FastDomain uses, deploy Quad Processors for lightning-fast performance. They are all running on the Linux operating system with customized Apache Web Server setups.

The data center is equipped with UPS (uninterruptible power supply) with battery and emergency generator backups. Courtesy site backups are performed on a regular basis. The facility is monitored 24/7, both physically and in all aspects of network security.

The performance and the reliability of FastDomain's data center and hardware is high.

Features and Control Panel

FastDomain's control panel is orderly structured. On the left of the screen there is a search box and below it the statistics about the web hosting account in real time - domain names, used monthly bandwidth and so on. On the right, there are many large buttons, that make it pretty intuitive to understand the functions behind them. One can easily create new databases, download log files or configure email functions. What we like is, that every group of functions is boxed (like all email functions in one box) for better categorization. The control panel can be tested at FastDomain's web site through a live demo.

FastDomain's control panel is an excellent piece of software, offering all functions one can think of.

Support

Fast Domain offers 24/7 toll-free support and promises hold times of less than 2 minutes. Additionally to phone support, they offer live chat and a ticket system through their Cerberus HelpDesk.

To empower customers to help themselves, there is a searchable knowledgebase with a considerable number of articels as well.

FastDomain offers a very high support level.

Conclusion

FastDomain offers a high-quality web hosting package at a reasonable price. Due to their short billing-cycle (only 1 year) the plan is pretty affordable.

They offer a 99.9% network uptime guarantee and a 30-day-money-back-guarantee. The hosting plan comes with many features programers will like.

FastDomain's high-end infrastructure, realiable internet connection, secure data center and high-performing servers make performance and reliability strong. The deployed control panel is great.

With 24/7 toll free customer service and promised hold times of less than 2 minutes, FastDomain offers a very high service level.

We rate FastDomain to be a strong provider with good services and a reasonable price. They are a solid choice and offer a lot.
Michael Lederstatter
Editor-In-Chief
Michael loves helping people like you finding the best hosting provider for their individual needs.

Michael is founder of Buy-Hosting.net and the web agency www.website-werkstatt.de. He works as a web designer and server admin since 1998.

When he's not blogging, he's probably outdoors growing food in his garden or doing something awesome with his dearest and the kids.
Editor rating:
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4.4
Price Value:  
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4.0
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4.5
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4.5
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4.5
  • 24/7 toll-free support with hold times <2 minutes
  • 30-day-money-back-guarantee
  • Reliable network with 99.9% uptime guarantee
  • Rich hosting package with many, many features
  • No Windows hosting, no dedicated servers.
Screenshot of FastDomain Hosting's web site

FastDomain Hosting Reviews by 6 Users

 
Total Rating:  
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2.3
Price Value:  
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2.2
Uptime:  
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2.4
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2.3
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2.4
 
6 User Ratings
5 Stars
 
0
4 Stars
 
0
3 Stars
 
3
2 Stars
 
0
1 Star
 
3
Winston Bell
Manchester
Knowledge: Experienced
Total:
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3.4
  recommended
Price Value:  
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3.3
Uptime:  
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3.8
Features:  
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3.5
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3.3
submitted: November 13, 2014
As most of the reviews I have read, service is not great. this is true, but once you learn things on the site and control panel, you do not really need to rely on their service.

Further, they have an easy to use interface and my site does not really experience much downtime, if any, as is the case with other big host names.

I am pretty happy with their service, even though they are not the best at answering their phones or email inquiries, when you have a question about their plans or services.
Bethany
USA, West Virginia
Knowledge: Experienced
Total:
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1.5
  not recommended
Price Value:  
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1.5
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1.5
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1.5
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1.5
submitted: December 20, 2013
Their services are basic to say the least. You do it all, you build your site and you are responsible for things going properly. The reason you pay such a low price, is due to the fact that they are not going to give you much in terms of help. They are not the best, but by far not the worst. they mirror what the other big companies do.
Jerrod
US
Knowledge: Intermediate
Total:
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1.2
  not recommended
Price Value:  
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1.0
Uptime:  
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1.0
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1.3
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1.5
submitted: July 18, 2013
Customer service is not there. I have called in more than ten times for the same issues. Each time I do call in the phone simply rings.

If you write in an email support ticket you get an automated message reply, but you seem to wait over a week to get a response from a live agent. Overall, their services are horrible.

the site is difficult to build, their control panel is foreign and something that is difficult to learn and there are no building tools to assist you along the way. As a person who does not know all that much on the technical front, it is very difficult to work like this and to try to build a site like this.

it is as if I am trying to do it all on my own. I found the price to be too good to be true and this seems to be the case. I do not think I can stay with this company and I would not recommend them to anyone I know who is looking for an easy way to do something, when they are building a new site.

Things are very difficult to figure out and their definition of unlimited is not the same as mine. I am not at all happy with the company, the service, or the assistance, as I have yet to receive any.
Carmine Ford
USA, Bloomington
Knowledge: Experienced
Total:
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3.4
  recommended
Price Value:  
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3.5
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3.5
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3.5
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3.0
submitted: February 13, 2013
Like Hostgator or Go Daddy, they offer basic service and a low price. I found them to be a bit cheaper and this is the reason I chose them other than one of the bigger hosts. I also found that their downtime was lower, due to the fact that they do not have as many customers as the bigger companies. So there are not as many people using the servers at the same time. in turn, this means there is less potential for the site to go down or run very slowly when you are trying to run your business through them.

The control panel is easy to use. it did take some time to get used to, but it was something that was fairly basic and simple to use after you get it down. You can also run stats and see how your site is performing easily.

If you want to modify or if you have to add something to the site, I also found it is quite easy to do when you learn the functions on the control panel screen.

FastDomain do not have great service. in fact, it is non-existent in comparison to the other big companies and the focus they do put on service. However, they do have the pages online where you can find basic answers to the most common questions and eventually you will learn how to figure things out on your own, and how to run your site on your own.

With this host you re doing most of everything on your own. they are not great in terms of service, but if you have ever had hosting services from any big company, you likely know what they are going to provide.

They offer a low package price deal and my site does well, so it is a pretty good relationship which I have with them.
Nicholas
USA
Knowledge: Intermediate
Total:
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1.2
  not recommended
Price Value:  
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1.0
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1.3
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1.0
Support:  
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1.5
submitted: February 6, 2012
Overall, their service offerings are all over the place. They offer unlimited, but it is not at all unlimited. I was told to remove things from my site... videos and other high resolution images. Due to the fact that I was using up too much disk space. They are unreliable, hosting is slow and their packages do not make sense. the pricing does not make sense and they do not seem to have a firm grasp on things.
Chuck Singleton
Ontario
Knowledge: Intermediate
Total:
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3.2
  recommended
Price Value:  
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2.8
Uptime:  
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3.5
Features:  
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3.0
Support:  
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3.5
submitted: December 16, 2010
Since 2005, when they first began offering service, I have been a customer of FastDomain Hosting. things were a bit rocky, but they were able to iron them out along the way. I do appreciate their online security. I know my site is safe, m personal information is safe and that of my customers' is also safe. Each time that they come on to my site and make a purchase through the e commerce page. Overall, I had to figure out most things on my own, which was not easy early on. They do not have "great" service, but the low price makes up for it in my mind. I like how the site looks now. it took quite some time to get to this point, as I feel I did it all on my own but now I am pretty happy with the site and my service. I was not thrilled about their hosting early on and the help I received. Now things look good and the rates are extremely low, so can't complain too much.
 

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