Just Host Editor's Review

Just Host Company Overview

Just Host provides customers with several service guarantees, proving they put a central focus around their customers. Some of these guarantees include: 99.9% uptime, less than 3 minute wait time on phone calls, support email answered in 20 minutes, no question asked money back guarantee, and 24/7, 365 days service guarantees. At only $3 per month, they also provide everything customers need in terms of hosting a site. Unlimited bandwidth, disk space, parked domains, and unlimited email; also, you receive a free domain for life. Accounts are instantly set up, so no wait times after you set up and pay for service.


Price Value

At only $3 per month, unlimited hosting, bandwidth, disk space, and emails, is just the beginning. You also receive SSL features, site builder assistance, language assistance, Joomla, galleries, and other online features, which help you develop your site quickly and painlessly. Even if you don't know how hosting works, the step by step process, makes building your site a breeze.


Reliability and Performance

Load balanced servers, guarantee the 99.9% uptime; network attached storage units, also house your information in a secure manner. Quad core processors, and several servers up and running means even if one fails, your site won't go down as other servers are up and running. Multiple backbones connect the internet to the infrastructure running your site, to ensure optimal speeds at all times, and to guarantee you won't experience downtime with your site.

Features and Control Panel

Using c panel, Just Host gives customers the easiest way to monitor their site. The control panel allows you to use the small icons on the main screen, to choose what you want to do, and which features you are going to work on. Further, you can also monitor your site performance, how many visitors you are getting to your site, and all other important attributes to the site, to ensure the smoothest operation, and the best turn out, each time you are developing and building on your site.

Support

A no question asked money back guarantee policy, and the promise to answer your call in 3 minutes or less, means no long wait times with Just Host. They also promise email submissions for questions to come within 20 minutes, so you are not waiting several days for an answer to the questions you have. And, there are also online guides, tutorials, step by step guides, which are going to help answer the questions you have online, if you are not in the mood to speak to a rep, or use the email support, to get answers to commonly asked questions.

Conclusion

An unbeatable low price, and unlimited features, makes for great hosting when you decide to go through Just Host to build and develop your online site. They also use the simplified c-panel, so you can't go wrong with operation. And, their service guarantees, and support, are unparalleled by most companies in hosting. A highly reliable infrastructure, and their service guarantees alone, should be enough to draw you in, if you are looking for a great host, and great features, for less.


Michael Lederstatter
Editor-In-Chief
Michael loves helping people like you finding the best hosting provider for their individual needs.

Michael is founder of Buy-Hosting.net and the web agency www.website-werkstatt.de. He works as a web designer and server admin since 1998.

When he's not blogging, he's probably outdoors growing food in his garden or doing something awesome with his dearest and the kids.
Editor rating:
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4.5
Price Value:  
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5.0
Uptime:  
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4.0
Features:  
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4.0
Support:  
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5.0
  • Unbeatable everything-unlimited-plan for $3.00/month Anytime money back guarantee no-questions-asked Free domain for life 24/7 customer support with satisfaction guarantee

  • Only provides Linux hosting No dedicated servers

Screenshot of Just Host's web site

Just Host Reviews by 10 Users

 
Total Rating:  
Ratingstar1Ratingstar2Ratingstar3Ratingstar4Ratingstar5
3.3
Price Value:  
Ratingstar1Ratingstar2Ratingstar3Ratingstar4Ratingstar5
3.1
Uptime:  
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3.3
Features:  
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3.2
Support:  
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3.4
 
10 User Ratings
5 Stars
 
2
4 Stars
 
2
3 Stars
 
3
2 Stars
 
1
1 Star
 
2
Ned Moody
United States
Knowledge: Experienced
Total:
Ratingstar1Ratingstar2Ratingstar3Ratingstar4Ratingstar5
3.5
  recommended
Price Value:  
Ratingstar1Ratingstar2Ratingstar3Ratingstar4Ratingstar5
3.5
Uptime:  
Ratingstar1Ratingstar2Ratingstar3Ratingstar4Ratingstar5
2.5
Features:  
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5.0
Support:  
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3.0
submitted: November 23, 2014
We use JustHosts premium package, which is quite expensive - at just under $3,000 annually. But for a huge website like ours, I like the options they offer and the site set up they provide as well.

The only problem is the downtime which we have experienced. Due to the fact that we have many visitors, sometimes the server goes down if too many people are trying to reach the site at the same time. This is an issue, not only as we are paying such a high price for the site, but also because the people who are trying to access the site, have to do so when they need to get on.

JustHost has improved over the past few months, but it is still not entirely resolved. If the problem persists - although I like their package - we may have to consider an alternate route for the online hosting needs that we have.
Shawn
US
Knowledge: Experienced
Total:
Ratingstar1Ratingstar2Ratingstar3Ratingstar4Ratingstar5
1.9
  not recommended
Price Value:  
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1.3
Uptime:  
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1.3
Features:  
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1.3
Support:  
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4.0
submitted: January 26, 2014
Sure, JustHost guarantees the uptime of 99.9%, but this could not be further from the truth. I can see why their price scheme is so low. They have downtime and servers are slow. They do have excellent service. but, I am not paying to sit on the phone the entire day with customer service. in fact, I do not want to have to call them as often as I do. The problem is that JustHost's servers are not able to handle the amount of visitors which visit the sites, so they simply shut down. and when they are up, customers are waiting several seconds prior to being routed to the site that they have come to visit. I have had quite a few problems, and am considering a switch to a new host.
Tanner
United States
Knowledge: Intermediate
Total:
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4.2
  recommended
Price Value:  
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4.5
Uptime:  
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2.8
Features:  
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4.5
Support:  
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5.0
submitted: May 22, 2012
Great features, easy to build your site, prices are low and the support is excellent. In fact, JustHost answers their calls within a 2 minute window which is great. The major problem with JustHost is the downtime. Unfortunately, it is not something that is irregular. In fact, I have experienced downtime for several hours at a time, on more than one day straight. This is a big problem for my e commerce site. That means loss of cash for me. Although they do offer great support and assistance, if this problem persists, I will look for a new host.
Betty
Quebec
Knowledge: Experienced
Total:
Ratingstar1Ratingstar2Ratingstar3Ratingstar4Ratingstar5
3.2
  recommended
Price Value:  
Ratingstar1Ratingstar2Ratingstar3Ratingstar4Ratingstar5
3.3
Uptime:  
Ratingstar1Ratingstar2Ratingstar3Ratingstar4Ratingstar5
3.3
Features:  
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3.3
Support:  
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3.0
submitted: November 8, 2011
JustHost's platform is good, their features are great. Their online build site step by step guide is something that really helped me to build it professionally. I did not have many issues with downtime. Every once in a while, but this is to be expected with any large host, I guess. Where I did have a problem was with service. Via email, you can mark the ticket as critical. doing this, you would expect for them to answer within one hours, if not sooner. I went over two days, waiting for a critical issue to be resolved. Trying to call in over the weekend, I was not able to get through to their phone support. I was not happy with this. But overall, JustHost has been pretty good. After the issue that I had, I have not experienced many other problems with them. So for the low price that I pay, I can't complain about what I am getting.
Adeline Dyer
United States
Knowledge: Newbie
Total:
Ratingstar1Ratingstar2Ratingstar3Ratingstar4Ratingstar5
1.3
  not recommended
Price Value:  
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0.0
Uptime:  
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3.3
Features:  
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1.0
Support:  
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1.0
submitted: September 19, 2010
We were happy with JustHost the first 2 years. However, there are some unsolved issues at the moment. Unless we figure that out, I won't recommend them to anyone.
Larry Galagher
UK
Knowledge: Expert
Total:
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4.8
  recommended
Price Value:  
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5.0
Uptime:  
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4.0
Features:  
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5.0
Support:  
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5.0
submitted: September 5, 2010
I love Justhost. No problems with their service. Features are great. Unlimited bandwidth and disk space, uptimes are ok.
I like the package I received for adwords and other social media marketing tools. Used these right away. The site has gone down a couple of times, but it seems to be resolved within the hour (usually less). Service is great. any time I called in, regardless of the time of day, the phone was usually answered in under a 5 minute period. I do not have any complaints. the pricing is excellent and the experience that I have had with them as well.
Brain
Scotland
Knowledge: Newbie
Total:
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1.4
  not recommended
Price Value:  
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2.3
Uptime:  
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3.3
Features:  
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0.0
Support:  
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0.0
submitted: May 31, 2010
JustHost disregarded our needs as customers to an unbelievable extent! Stay away from them. Support was horrible, features suck and they are even expensive for the little they offer. A disgrace!
Alphonse Dillon
Bay Area, SF
Knowledge: Experienced
Total:
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3.2
  recommended
Price Value:  
Ratingstar1Ratingstar2Ratingstar3Ratingstar4Ratingstar5
3.3
Uptime:  
Ratingstar1Ratingstar2Ratingstar3Ratingstar4Ratingstar5
3.3
Features:  
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3.3
Support:  
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3.0
submitted: January 1, 2010
Unlimited features they offered for this price was too good of a deal to pass up.

Previously, I was hosting my own site. I had put in too much time and was always online doing work on the site. so I figured I would give a hosting company the job and be able to relax a bit more. Just host does have great features and they do give you quite a few bonuses in terms of marketing and advertising when you first sign up. But the problem that I have found, which seems to be an issue with many other customer reviews, is the fact that downtime is high.

More often than not, my site is down and takes forever to come back up. This is a big problem for me. Just hosts's service is good, prices are good and design features are good. if they can resolve this major issue, it is worth staying with them. Otherwise, I may go back to doing the work on my own or choosing another host.
Roxanne
Canada
Knowledge: Newbie
Total:
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4.6
  recommended
Price Value:  
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3.8
Uptime:  
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4.8
Features:  
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4.8
Support:  
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5.0
submitted: August 4, 2009
My website was up and running immediately. Since this first day no problems. Had some questions and they were promptly attended to. Uptime is constantly high.
Warren
USA
Knowledge: Newbie
Total:
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4.5
  recommended
Price Value:  
Ratingstar1Ratingstar2Ratingstar3Ratingstar4Ratingstar5
4.5
Uptime:  
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5.0
Features:  
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3.5
Support:  
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5.0
submitted: August 12, 2008
JustHost's shared plan is awesome. Great host. My site is small though. I can't say how they are for sites that are huge and have lots of traffic. Super perfect for me though.
 

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