Register.com Editor's Review
Register.com Company Overview
Register.com was founded in 1994 and is headquartered in New York. The
Company was publicly traded between March 2000 (Nasdaq: RCOM) and
November 2005, when it was acquired by Vector Capital. They startet their success as a company for domain name registration, but offer many more services today, featuring shared web hosting, reseller hosting, email hosting, domain hosting and even web design.
The "essential web hosting" plan starts from $8.95 if purchased as a 3-year plan. It includes 5 GB of storage, 250 GB of traffic (wich is both a lot) a free domain name and 1 email address.
Register.com gives a 100% uptime guarantee, automatic site backups on a regular basis and 24/7 support through an outsourced, certified telephone center.
Register.com tries to give clients an all-in-one provider solution, for not only web hosting, but web design, online marketing and any other internet-related service, one can think of.
Register.com provides their basic hosting package at $8.95 (if purchased as a 3-year plan). This package includes 5 GB of storage space (wich will be enough for 95% of all websites today), 250 GB traffic (that's huge), a free domain name and 1 email address. We think, some more email addresses would be better. If a customer wants that, a higher hosting package offers more email options, however.
The plan includes 1 mySQL database, wich will be enough for most web hosting projects. Something that is special in this price category is, that the plan includes a dedicated IP address - a feature that usually only much more expensive plans provide. Regular automatic site backups and 24/7 customer support is included in the package.
We rate the price value of this hosting plan a little above average. The dedicated IP address is a great feature though.
Reliability and Performance
Register offers a 100% uptime guarantee. However, their web site does not mention what hardware they deploy, what internet connection they have and says nothing about the features of their data center. When measuring loading speeds of web sites hosted by Register.com however, it seems they have quiet a good network.
Register gives a 100% uptime guarantee. Not even the biggest other players give that (most of them guarantee for 99.9% uptime). A great infrastructure is necessary to have so much trust in their own abilites. Register.com consequently promisses to credit the customer's account, in case his site would ever go down.
It seems, that the performance of Register.com is good. We can't say too much about their reliability, because we were not able to find out details about their data center and hardware. Considering their 100% uptime guarantee, we can only speculate it's high as well.
Features and Control Panel
Register.com uses cPanel, the industry-favorite solution to manage and maintain web hosting packages. cPanel is so easy to learn and use with its large icons, that most web hosting providers deploy it. In a snap, new email addresses can be created, billing functions are available and traffic statistics can be monitored with cPanel.
CPanel is a professional solution for controlling web hosting accounts.
Register.com has outsourced their call center to a J.D. Power and Associates certified call center. They offer 24/7 support by telephone, live chat and email system. On top of that, they offer written tours, tips and tutorials in their help center for customers, who want to solve minor issues on their own.
We see support quality to be good. Although it's an outsourced support (we think company-owned in-house support is always superior), at least they offer 24/7 phone support and a live chat.
Register.com is a web services provider since a long time already. They started as one of the first providers in 1994, focussing on domain registration first, but offering a complete variety of services today.
The price value of their entry-level hosting plan is a little above average in our opinion. One email address, one database and one FTP user is not too much for $8.95 /month and a 3-year payment in advance.
Register.com offers 100% uptime guarantee. We measure good performance with their hosted websites, however we lack detailed background information about their server hardware and their data center architecture. We rate their performance and reliability to be good by the facts we know.
Using the industry-leading cPanel as an account management software is high-class. With their outsourced support, they provide 24/7 phone and live chat assistance.
We see Register.com as an over-average hosting provider. If one wants a complete provider, offering all kinds of services, Register.com is a good choice.
Screenshot of Register.com's web site