StartLogic Editor's Review
StartLogic Company Overview
More than 100,000 customers' websites are hosted by StartLogic. They can pride themselfs to be the winner of countless awards, being famous for high service level, support and security.
Start Logic offers a wide variety of hosting plans, from shared Linux oder Windows hosting to VPS hosting. ALL shared hosting plans include a free domain name and free set up. Hosting unlimited domains on one single web hosting account is possible. To support customers, Start Logic's offers exceed the usual hosting-only services - additionally their plans include a vast array of marketing tools and online marketing advice, helping startups to promote their all new websites. Only a few hosting providers include Google Webmaster Tools, however StartLogic offers this usefull set of functions to their clients through comfortable integration in their control panel. This powerful, yet free Tool is designed to help webmasters with their on-page search engine optimisation, so their site ranks well and is highly visible in the search engine result pages of their industry.
For a small fee, two more powerfull services can be obtained through StartLogic's web hosting account: iYogi PC Support Services, wich helps with unlimited desktop tech support for the customer's personal computer, helping with Windows issues, hardware setup, virus and trojan removal, and more. The other additional service Start Logic offers is called Web Concierge Program: a dedicated support person manages the customer's account for him, making control panel adjustments by order of the client. The client has direct access to his dedicated concierge person through phone, tickets or email.
StartLogic's hosting plans start at a very low price in comparison for the hosting plans' features. The second cheapest plan offers unlimited disk space and bandwith. Additionally, unlimited domains can be pointed to the account or parked. A marketing tutorial with more than 500 pages, a link checker, a meta tag generator, a search engine submitter, a $50 advertising credit for Google + $25 for Yahoo makes this one to be one of the most feature stuffed marketing packages in the hosting industry. Furthermore the value in technical features is extremely high: a versatile control panel, mySQL, PHP, Perl, CGI-Bin support, Frontpage extensions, unlimited email accounts, a variety of shopping carts, PayPal, log files, web-based email and much more. An FTP manager, a website builder including numerous templates and even a logo and slogan creator are included. Not to mention all the multimedia features included in the hosting plan, like streaming audio, Real Audio and Video, Macromedia Shockwave and support of MIDI Files.
With all of these features, it can be said that the price value is fairly high.
Reliability and Performance
Start Logic proofs to be absolutely convinced of their own service level and reliability with their 30 day money back guarantee on a no-questions-asked basis. Furthermore, they guarantee 99.9% uptime. Their hardware architecture is based on a vast array of network attached storage units (NAS) and an array of load balanced web servers. In this way, virtually any server has the ability to access any customer's files. All devices are backed by an identical device, that immediately takes over in case of failure of the primary device. Customer files are secured at data-mirrored storage units. StartLogic's data centers are located in Boston and are connected to the internet by multiple backbone providers for redundancy. All data centers are 24/7 staffed and have highest security, including automatic fire protection systems.
The high level of security and redundancy makes Start Logic a very reliable hosting provider. Customer files are securely stored and websites are as stable and available as technically possible nowadays.
Features and Control Panel
StartLogic has improved it's control panel VDECK in the last version 3.0 and upgraded the formerly 75 functions to now whopping 200 functions, making it easy to manage all features and aspects of the hosting account. Large icons make it intuitive and easy to be used. The website can be built, published and promoted based on the single only interface. Email and FTP can be managed, scripts installed and much more. Spam protection was improved and support tickets can now be accessed online easier.
We like the simple, effective control panel and think it's a versatile and professional solution.
StartLogic offers a 24/7 x 365 support, including toll-free telephone support, email support, ticket support system and a live web chat support system. The latter is by far our favorite to resolve issues. To offer even more help, there is a community forum, a giant FAQ knowledgebase, a getting-started-guide and a special troubleshooting section. Many services can be managed by the client himself through an extra service page, where a support person would be necessary at another hosting company. These self-services include: domain name changes or orders, changes in disk space, bandwith and issues around SSL certificates.
We rate StartLogics support level pretty high, compared to other players in the hosting industry.
We were positively astonished with our StartLogic experience. Although we knew them by some projects we made by 2004, researching and compiling this review we found a lot more in-depth information, than in these days. These insights showed us an advanced web hosting provider with high service levels.
With their impressive, high performing and reliable infrastructure, a handy, feature-packed control panel and a responsive customer support, StartLogic ranks high among their competition.
StartLogic offers a wide range of hosting plans. Their entry plan at very affordable $3.95 already gives enough ressources to 80% of todays web projects. With StartLogic's VPS and Windows hosting plans, they provide their clients with possibilities for high-performing web projects. In this way, a fastly growing site can stay at the same provider in all stages of it's success.
In our opinion, StartLogic is one of the most qualified hosting companies in today's market. We consider it professional, complete in its hosting plan variety, reliable and affordable.
Screenshot of StartLogic's web site